Accessibility Guide for The Globe Inn, Dumfries

Mail@TheGlobeInnDumfries.com, 01387323010, www.globeinndumfries.co.uk

Contact for accessibility enquiries: David Ashton-Hyde, General Manager

Welcome

Nestling along a cobbled flagstone close, just off Dumfries’ High Street, The Globe Inn, first established in 1610 and Robert Burns’ favourite Howff, combines rich and passionate history with a stunning and sympathetically refurbished restaurant, bar, private dining room and museum.

The Globe offers a fusion of modern culinary techniques and traditional Scottish ingredients that delivers high quality lunch and dinner menus at fantastic value for money.

Reserve a table in the atmospheric ‘1610 Restaurant’ our main dining room (once the old stables), or choose our stunning Private Dining Room set within the panelled eves of the original hay loft. Whether you want to enjoy a intimate table for two or need a venue for your next business or family function, you can enjoy food of impeccable quality prepared by our Michelin-experienced chefs and enjoyable hospitable service from the front of house team.

The Globe still retains its roots as an inn and you are welcome to simply enjoy a drink at the bar or in the Snug, where you can select a dram from amongst the largest selection of whisky in the region and even try a snifter of Annandale Distillery’s rare, award winning Man O’ Sword and Man O’ Words peated & unpeated Single Malts. We also have an interesting selection of unusual cocktails and an extensive list of sensibly-priced quality wines, or be taken on a journey through the history of Gin and Rum.

You can discover the history of Burns and his relationship with The Globe by booking on to one of the tours hosted by Burns’ Howff Club or Burns aficionado Jane Brown who tell passionate tales that will make you laugh and ponder on the stories the walls could tell. You can sit in the famous Poets Chair, if you can recite a verse of the Bard’s poetry, visit his bed chamber, kitchen and dining room, read the diamond etched verses scribed on the windowpane by his very own hand, and marvel at the various rare artefacts proudly displayed.

At a Glance

Level Access

• There is level access from the main entrance to:
  • Main Entrance
  • The Fire/Wheelchair entrance
  • Our outdoor drinking/dining area
  • Smoking Area
  • Grand Dining Room
  • Mrs Hyslops Kitchen
  • Burns’ Dining Room
  • Accessible Toilet
  • VR Tour

Hearing

• We have a portable hearing loop available at The Globe Inn
• Some staff have basic BSL training

Visual

• All doors are clearly marked and open for visually impaired guests.
• The walls are of opposite contrast to the flooring making it easy to manoeuvre around.
• Some parts of the venue have low lighting.
• The menu is available in large print.

General

• We have a complimentary ticket policy for personal assistants on our tours.
• All staff have disability awareness and first aid training.

Getting here

The Globe Inn

56 High Street

Dumfries  

DG1 2JA

Travel by public transport

Dumfries Train Station is just a 10min walk from The Globe Inn,

or a 3min taxi journey.

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Northbound trains from Carlisle – 40 minutes

Northbound trains from Newcastle (direct) – 2 hours

Southbound Trains from Glasgow (direct) – 2 hours

Southbound Trains from Edinburgh (Change at Carlisle) – 1.75 hours

Northbound trains from London Euston (Change at Carlisle)

– 4.5 hours

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If you are heading north, as you cross the Scottish border take junction 20 off the M6/A74(M) and follow the brown signs to our doorstep. 

If heading south on the A74(M) follow the brown signs, exit at junction 20 and continue following the brown signs.

Our postcode is Sat Nav accurate; DG1 2JA

Alternatively, if you are visiting other beautiful sites in Dumfries and Galloway head east on the A75 from Dumfries, or west of the A75 from Gretna, exit at the Annan turning and continue to follow the brown signs through Annan.

Travel by taxi

• You can get a taxi with Premier Taxi’s on 01387 250000. This taxi company has a wheelchair accessible vehicle.
• Customers can be dropped off just behind the Globe Inn on Shakespeare Street.
• Also, there is parking available off site at the NCP Southergate carpark just off Shakespeare Street, across from The Globe.Arrival

 Path to main entrance

• The walk from the Shakespeare Street is slightly elevated and winds round once. But there are no steps.
• A member of staff can open the side door of the restaurant for wheel chair access.
• The small shared courtyard of the Globe Inn is council owned and cobbled. We would advise caution in this area.

 Main entrance

• The main entrance has two steps.
• We can open a side door for less abled guests.

Getting around inside

Visual Impairment – General Information

• We have markings on all glass doors, and high colour contrast between walls and doorframes.
• Some parts of the venue have low lighting.

Lift

• We have no lift’s

 Ticket/ information desk

Ticketing area

• The site is not ticketed. Tour tickets may be bought online or at the bar on entry.

The Tour – Burns Room

• From the main entrance to this area, there is level access.
• You will be guided through by a trained tour guide.
• A VR option for this tour can be provided instead.
• On the tour it is standing room only, but a chair can be provided.
• Some areas of the tour may be dimly lit.

The Tour – Mrs Hyslop’s 

• From The Burns Room to this area, there is level access.
• You will be guided through by a trained tour guide.
• A VR option for this tour can be provided instead.
• On the tour it is standing room only, but a chair can be provided.
• Some areas of the tour may be dimly lit.

The Tour – Burns’ Bedroom

• From the Mrs Hyslop’s to this area, there are two flights of stairs.
• You will be guided through by a trained tour guide.
• A VR option for this tour can be provided instead.
• On the tour it is standing room only, but a chair can be provided.
• Some areas of the tour may be dimly lit.
• Colours have been used and thick lines have been used to enable those with a sight impairment to be able to distinguish between the regions.

Unisex Accessible Toilet

• There is a ground level toilet available for less abled diners visitors.
• From the main entrance to the public toilet, there is level access. The toilet door is 800mm wide.
• There is 780mm in front of the toilet. The toilet seat is 480mm high.
• There are horizontal grab rails located to the left of the toilet. There are baby changing facilities within this toilet.

The Shop/Tour tickets

• Tour tickets and Globe Inn merchandise are available at the bar.

Customer care support

Accessibility equipment

• We do not have a hearing loop 
• We welcome assistance dogs and can provide water bowls for them. Please ask staff for assistance.
• The nearest toilet area for assistance dogs is located at the whitesands.
• Emergency evacuation procedures are available in braille.
• We have emergency evacuation procedures in place for disabled visitors.
• In the case of an evacuation, all customers inside the Globe Inn will be led to safety by a member of the team or by a member of the fire brigade.

Customer care support

• All staff have disability awareness training.